Customer Testimonials
Stopped in on 6/14/24 to see the selection of Mitsubishi vehicles available and on Saturday, June 15, 2024 Trey walked my mother and I through a seamless sale, on a completely different vehicle than originally considered. By far a better deal and purchase overall. He was Patient with us making a final selection, Prompt in his delivery of the final product and Professional beyond measure! Jeff Schmitt has a goldmine in this gentlemans sales quality! BRAVO!!!
My son and I had the most pleasant experience buying a new car from ‘Trey’. We were given all the 3 ‘Ps’ - Polite, Patient & Professional! He really earned the sale!
Great place!
I recently had the pleasure of working with Karissa at Jeff Schmitt, and I couldn’t be more impressed with the experience. From the moment I walked in, Karissa made me feel welcomed and valued. Karissa’s extensive knowledge about the various car models was evident, and she took the time to understand my needs and preferences. Karissa was patient, never pushy, and genuinely interested in helping me find the perfect car. She answered all my questions thoroughly and provided insightful comparisons between different models to help me make an informed decision. The entire process was seamless and stress-free, thanks ...
Trey was very helpful and kept things upbeat through the whole process of buying my new car, it should be 6 stars.
Trey is an excellent sales consultant! 100% will be going to him for anything and everything I could. Amazing hard working man! I will be recommending him for anyone I send her to look for a vehicle! Thank you Trey L!
My sales consultant was AMAZING! 10/10. If I ever decide to get another car or got the chance to recommend my family and friends I recommend going to my guy Trey L. His energy is through the roof!
Had a fantastic experience working with Trey Luster as my rep. Very happy with all the help through the process!
Great place to go when looking for a vehicle. Welcoming environment and they make you feel like family. Isaac knew his stuff and was very personable.
Purchased 2023 Outlander and Issac was absolutely amazing. He was not pushy in any way. Brian was extremely helpful in getting me the best deal possible. Garret was his wonderful self in making sure we were happy as a repeat customer. I have no qualms about highly recommending this dealership to anyone.
Great experience with Trey no pressure just frriendly service. Thank you, will be back in the future.
This is my first mitsubishi and I was nervous about getting it checked out. They were very helpful and patient with me. Checked my car to make sure everything was okay and things that needed to be worked on. Fairborn Mitsubishi will be seeing me again ☺😊
The customer service was phenomenal, and Isaac was nothing but friendly & professional! He and the rest of the team made buying a car completely painless, & I will be recommending them to anyone who may be in the market for a new car!
I normally despise sales people because they tend to mislead you but Issac was not like that at all. He was very attentive to what I specified in a vehicle and he produced exactly what I was looking for. We bought our first Honda CRV from Jeff Schmidt 21 years ago and we bought our 2nd one from them last week. Thank you Issac and Jeff Schmidt Mitsubishi.
Highly recommend visiting Jeff Schmitt Mitsubishi. I had a great experience buying an Outlander through Karissa, she was very helpful in finding the right vehicle for my family.
I just wish for realism in a sale. The sales man was from GMC because I was also looking at GMC but settled on Mitsubishi. I only felt it was right to give him the sale because he gave me his time. Unfortunately, he isn't as knowledgeable about Mitsubishi, but I did know that. He seemed real. As for the negotiations, I did not like that they said they had a 4.99% APR offer on my car purchase at the time (which they knew I qualified for it), but kept showing me interest rates that were more that $75 more a ...
I was looking for a used car with simple but specific criteria: a backup camera, 3rd row seating, and a price within my budget. Garrett and Karissa and all the folks at Jeff Schmitt made the entire process so easy! Thanks so much!
Wonderful customer service!
I would like to send praises to Karissa, who went above and beyond in helping my nephew and I purchase a car for my nephew. I live out of state and was on vacation in the mountains with no services. Karissa, with her integrity and knowledge, made the transaction happen with no hiccups. Thank you Karissa
Great salesman!!!!
I GAVE 5 STARS FOR 1 ) THE MOST HORRIBLE ⚠️NON LISTENING SKILLS ☹️ SERVICE. 👂🦻 2) THE MOST DISHONEST⚠️🤥😣 3) 🧐🫤🧐 THE MOST OF NOT HAVING ANY INTEGRETY [I customize my vehicle with crystals and special created designs it took me 3 years to do the creation on my vehicle I opened the hood of my car a said 3 separate times please don't touch the hood of the Vehicle I will close it when you finish please continue to work under the hood were the head light is.The Male mechanic said the job will take 4 hour to complete I said OK I will be watching from ...
Pretty good place, the salesmen are friendly, they really walk you through every step of buying a car.
If you have any vehicle needs, I highly recommend going to Jeff Schmitt and seeing, Garrett! After a poor experience elsewhere, I was a bit apprehensive about going to buy a car. Garrett immediately put me at ease. After a warm greeting, he immediately set me up on a test drive with the car I've been eyeing for months. He even stayed late to get us all of the information we needed to make an informed decision. If you're looking for a kind, dependable and honest car guru, he's your guy! I felt like I was interacting ...
Trey was the best to deal with. So helpful
Karissa was outstanding! Her overview of the car buying options, kindness, coordination with the other salesperson, transparency and most importantly her genuine customer care encouraged us to purchase a car with her. She's now my go to salesperson and I highly recommend her.
We worked with Trey and he was awesome! Really good costumer service and he was very nice to our baby!
The people were extremely nice and helpful!
Tra was the bomb❤️🎉
Great service from salesman Trey. If you need a car come see him. He is very professional and personable. I would definitely buy another car at Jeff Schmitt.
Shelli. In Service was very helpful and showed concern for all of my car issues.
I was very indecisive and particular about exactly what I wanted in my car. I ended out working with Karissa! She was very patient and easy to work with. I never felt pressured while working with her. I will most definitely be working with Karissa again!
Trey and the team give excellent customer service and go above and beyond to listen and take care of their customers
Isaac did amazing with helping me get my new car!! Highly recommend them!!
Karissa went well beyond normal dealership sales by traveling to meet with me to ensure I was completely satisfied with the price and my purchase. I greatly appreciate her effort! I'm a happy customer!
If you are looking to purchase a vehicle I would,without hesitation,recommend Karissa at Jeff Schmitt Mitsubishi in Fairborn.She was courteous,professional, and made the entire transition an easy and expedient experience.
Awesome experience Karissa was awesome really helped me out and was very knowledgeable! Will continue to do business with them from now on.
My husband bought a Chevy Truck and the service was fantastic and the staff was polite and very helpful. Totally will buy my next truck from them if needed. They have always been polite and very helpful. Great place to go!!!
Issac was amazing and the whole team at jeff schmitt mitsubishi. They made sure I walked out in the vehicle I wanted and I absolutely love it!!!!! Everyone was so nice. I have gotten 3 cars from Jeff schmitt and I wont go anywhere else. Highly recommend!!!!!!!
Trey was friendly and professional. He answered all of our concerns and questions. I would highly recommend him
Trey did a great job working with a trade in, and details. Great experience!!!
Really great experience! Worked with Garret and Trey and they were very friendly and professional. Highly recommend shopping here!
Absolutely fantastic team to work with. Special shout out to my salesman Isaac he was simply fantastic
Trey was fabulous and easy to work with. I had visited another area dealership recently who turned me away and would not help in the slightest. I appreciate all of Trey’s help. I’m very happy with my new Mirage.
Oil change was quick along with checking over routine things.
Great quality and speedy service. Was in and out for my oil change. Staff were very welcoming an displayed good customer service
Such a great experience! I was very nervous but the sales rep Isaac was great and eased my mind alot.
Trey Luster was an absolute pleasure to work with! Highly recommend :))
I recently purchased a vehicle from Isaac and he was very knowledgeable, professional, and patient. It was a pleasant experience. Thank you
Isaacwas very patient and knowledgeable . He worked hard to help me find the perfect car!
Buying my first car was something I was nervous about but Karissa made it extremely easy for me! She helped me so much by explaining the whole process and answering all my questions, she didn’t make me feel pressured to make a decision. I definitely recommend coming here.
I highly recommend coming here! I bought a Honda Fit just a couple of days ago which I am very happy with. Karissa walked me through everything and made the process so easy. I didn't feel pressured, I understood every I was signing, and I couldn't be more happy with my car. Karissa was very friendly and approachable. Go here if you're in the market!
Karissa helped me get a car here! She was amazing never pushy
I just bought a 2021 toyota corolla from Karissa! She’s amazing, unlike most car dealers she’s so relatable and never pushy.
Today we purchased a 2024 Outlander and it is so incredibly beautiful. I was so impressed with Karissa, who set us up with the perfect SUV for our family and price range without any pressure or hassle. She was knowledgeable on the many models and features, and made the process of purchasing the car very easy and flexible around our work schedules. I am so thankful she was the salesperson who greeted us this morning when we pulled up just to take a look.
Trey was very helpful and made our experience delightful, as well as the sales manager, Garrett.
He was nice and helpful
Karissa did a fantastic job helping me get our families 2nd Mitsubishi vehicle.
My Mitsubishi Outlander blew its engine while under warranty. Mitsubishi motors asked for and received two years of documentation of oil changes preceding the engine trouble. Mitisbishi motors stated that we did not supply enough documentation and denied any claim to replace the motor. I’m very disappointed that Mitsubishi Motors nor the dealership back up their warranty. I am going to buy two cars this year and will look for other makes and leaderships.
I was very pleased our salesman's name was Trey Luster. He was very professional and knowledgeable and worked diligently to help us understand the process. He also was very courteous and continuously asked if we needed water or coffee refills. He made this a very enjoyable stress free experience. We really appreciated all his time and effort helping us obtain our new car.
Karissa and Garrett helped my husband and I buy our first SUV. We had an amazing experience and Tim was also amazing!
HUGE shout out to Trey and Garrett! They found me a car that suits my every need. As well as my budgeting needs! I am so thankful for this team 💜 this is my second purchase from this location and I could not be happier. Great job guys!
I had the best experience while buying my new vehicle at Jeff Schmitt. Karissa went above and beyond to make sure I was able to test drive the cars I had picked out. She made sure I had all the information on each vehicle so I could be sure of my decision. Garrett was amazing. He’s super sweet and did everything he could so that I could drive away in my dream jeep and stayed within my budget! Tim is a complete class act. He’s made the signing process quick and easy. Made sure I had the all ...
The dealership is always very clean and refreshment are always plentyful
Very good services. Very professionally and knowledge.
I worked with Karissa she was very professional and I had an amazing experience.
The quality of service received was AWESOME! Garrett and Arlay were very professional and knowledgeable.
Karissa Bui was awesome. She did an amazing job. I send everyone I know to her. This m Muterspaw was awesome as well he made things easy in finance.
Karissa was a wonderful sales rep and I enjoyed the chance to work with her. I always love to work with a rep who understands the value of patience and relationships in sales and is not pushy or cheesy. Garrett was very helpful in assisting to get me the best deal and financing available & I enjoyed working with both. Lastly, I dealt with Tim. Tim was giving more car auction than car dealership with the fast talking and mumbling trying to slide in packages and upgrades I didn’t ask for or agree to then act like he was ...
Very nice service I could not be happier I'm truly thankful for your help and the kindness you've extended to me
I was working with Cole and he did an fantastic job with working with me with getting my car. Helped me get the car at an affordable price and even met with me when he didn't need to be in just to insure I was taken care. I would definitely recommend working with Cole if you stop into this location.
Arlay Day is one of the best sales associates I’ve dealt with while getting a car. He was informative, kind, and very helpful when it came down to deciding what I really wanted. Will be going back for my next vehicle endeavor.
An excellent dealership to work with! Be sure to ask for Cole! He is fantastic!
Cole was awesome!!! Very kind and helpful!!
Every time I ever came to this location customer service was superb! I really appreciate a gentlemen named Arlay who did exceptionally well presenting me different option I was able to choose from for a vehicle. He is very knowledgeable and won’t disappoint you on helping you make the best decision finically best suitable for you.
Cole was all around the best car salesmen! Super handsome, super funny. Great guy. Highly recommend coming to Jeff Schmitt !
I highly reccomend working with Cole! If you want your next car purchase to be full of laughs and friendship then Jeff Schmitt is the place to go!
Highly recommend Jeff Schmitt Mitsubishi for anyone looking for a car. Cole was very friendly and helpful.
Overall it was great customer service! Arlay was amazing and I will be going here from now on when purchasing a car. Everyone here is great and friendly
Review is alittle over due but here it is. If you are needing a great car and want to feel valued, go and visit Arlay at Jeff Schmitt!! He was such a phenomenal help and really helped get me in the car that I needed. Very kind and knowledgeable with his vehicles and yet wasn’t pushy at all. He understood my needs and understood my budget as well!! Please go speak with him if you are looking to get a great car from a great rep!!
Cole was our salesman , great experience and went the extra mile to meet all our needs ! Thanks again!!
Arlay was very knowledgeable and very helpful in answering any questions I had. He handled our meeting with the utmost professionalism and class. But most importantly he made me feel safe and welcome. He wasn’t overbearing nor did he pressure me into anything that was outside my means. Very satisfied with my experience!! Will be coming back very soon to buy a car from Arlay!
I stopped by to look at a potential new car and a young man by the name of Arlay helped me. He was very knowledgeable, answered all my questions and was very personable. A great experience overall.
Cole and Garret went above and beyond to make my 2nd vehicle purchase from Jeff Schmitt happen.
Cole was very helpful and polite got me what I needed
Huge shoutout to Arlay for taking the best care of my husband and I from start to finish. We were in desperate need of a reliable second vehicle and Arlay worked magic getting us into something safe and affordable. Thank you for making us feel welcome and not being pushy. To the entire team at Jeff Schmitt Mitsubishi : Arlay, Garrett, and Tim ya’ll are amazing, thank you so much for taking such good care of us! We will definitely be back!🖤🖤