Customer Testimonials

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Cars Feb 12, 2023

No Hassle deal. Karissa was great to deal with. They filled my gas up and washed the car

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Google Feb 11, 2023

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Cars Feb 10, 2023

It was Wedome. Camille was very easy to work with. The finance department awesome also.

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Google Feb 10, 2023

Hands down a great place and super nice people. Karissa did a amazing job getting me into a newer car. Aaron worked his magic and got me approved for a great car and treated me like As if I was one of his family members. And the finance guy Tim made sure I understood everything about what I was signing and walked me through everything. They are an amazing team and I’m super glad I chose to go there. I will definitely be referring friends and family to them.

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Google Jan 26, 2023

The best service I’ve ever had Garrett was the best car salesman I’ve ever dealt with very professional and caring will bend over backwards to help you. Thank Jeff Schmitt And thank you Garrett

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Cars Jan 25, 2023

Everything was 5 stars. And my sales person Garrett Jones was the best!!

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Google Jan 23, 2023

I had a great experience. If you need a car this is where it is at and our sales person Garrett Jones was the best. Very helpful. Answered all our questions and very easy to talk with

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Google Jan 22, 2023

Garrett was an amazing help and made the process of getting my new car incredibly easy and stress free. Will recommend this dealership to anyone that needs a car and will come back anytime I need a new one

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Google Jan 17, 2023

Garrett was incredibly helpful and personable while helping me to purchase my 2018 Mitsubishi Outlander! He is very friendly, not “salesy,” and he gives straight-up answers to questions. He has even reached out several times after I purchased the car to help troubleshoot any issues and offer his support. 5/5 stars, highly recommend him and Jeff Schmidt for a pleasant car-buying experience!

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Google Jan 10, 2023

I’m always pleased with the service provided at Mitsubishi; they got me in right away, was communicative and efficient;

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Google Jan 9, 2023

As my first experience with getting a brand new car it was a very friendly atmosphere, everyone was very quick and efficient. They also made sure to answer all of my questions before I left.

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Google Dec 28, 2022

Karissa was very kind and helpful. She listened to all my concerns and was very patient. Thank you guys so much. I will be back.

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DealerRater Dec 7, 2022

I would definitely buy my next car there the staff was friendly they worked with me and my needs to get the car I wanted.

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Google Nov 8, 2022

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Google Nov 7, 2022

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Google Nov 3, 2022

Garrett was amazing! Super helpful and made the process easy.

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Cars Nov 1, 2022

Garrett was great super friendly, helped make sure I knew all I needed to know about my new outlander how to work everything before I left

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Google Oct 29, 2022

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Cars Oct 17, 2022

I have bought all of my vehicles from Jeff Schmitt and they never failed to provide me with the best service possible. They are always courteous and value you as a customer!. This time around I met with Garrett at the Mitsubishi location in Fairborn. I had no idea what I wanted in my next SUV but he went out of his way to show me what that location had to offer as well as the other surrounding locations. He was very patient with me while I figured out what I wanted and when the time came Garrett delivered! My ...

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Cars Oct 16, 2022

Garrett and Adam were great as always, second time buying a vehicle in the last 10 months with Jeff Schmitt, will definitely come back for future purchases. Super easy to talk to, helpful in looking for the best option and financing strategy. Thanks guys!

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Google Oct 12, 2022

Great place recommend this place to everyone!! Chad in service is great, Adam Kopans Aaron Larimore and Tim Muterspaw helped me get a great deal for my truck!!

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Google Oct 7, 2022

Chad in the Service Center always provides Outstanding customer satisfaction along with the mechanic John. I have been a long time customer and my family keeps coming back!

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Google Oct 6, 2022

Karissa and the Jeff Schmitt Mitsubishi team were amazing! They made the car buying process as quick and easy as possible. Everyone was professional, knowledgeable, and super friendly. I highly recommend the Jeff Schmitt Auto Group especially Jeff Schmitt Mitsubishi.

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Google Oct 6, 2022

I go to Jeff Schmidt Mitsubishi for my service needs. I continue going because of Chad Tackett, the Service Manager. He is super educated on what my outlander needs and he always takes as much time as I need to explain my vehicles issue(s). I trust him and continue going to Fairborn Service because of Chad always taking care of me and my car!

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Google Oct 3, 2022

Garrett and Adam were great as always, second time buying a vehicle in the last 10 months with Jeff Schmitt, will definitely come back for future purchases. Super easy to talk to, helpful in looking for the best option and financing strategy. Thanks guys!

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Google Sep 30, 2022

Great person! Got my car at a great place!! Karissa Bui is such a great car dealer.

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Google Sep 29, 2022

Quick, friendly service! Thank you!

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Google Sep 28, 2022

Great service as always!

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Google Sep 26, 2022

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Cars Sep 23, 2022

I purchased a Highlander and I’m absolutely over the mom with it . Every person I dealt with from Brad , the salesman to Tim in financing was a great experience. I would definitely recommend Jeff Schmitt for anyone looking to purchase a car

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Cars Sep 22, 2022

Brad and Jim were awesome with getting us into our 2022 outlander se.

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Google Sep 21, 2022

No, I spoke to a representative on the telephone that called the day after service regarding same ...

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Google Sep 15, 2022

Always great service!

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Google Sep 12, 2022

Everyone we worked with was very kind & helpful. Very knowledgeable about their product. And helped us old folks with the new technology we were unfamiliar with. We are very happy with our new car.

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Google Sep 6, 2022

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Google Sep 2, 2022

Pleasant experience

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Google Sep 1, 2022

Great place! Went to look at a truck that ended up not being what we were looking for, seen another car that caught my eye and just asked for numbers. They gave that to me, and i went home. Came back an hour later and brad got me in the car, for a test drive, back for paper work with matt who was fantastic and made everything clear and that was it! Best car shopping experience I've had! Brad also helped my 9yo daughter feel included with the process as she was with me and that to me was ...

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Cars Aug 30, 2022

Brad Robinette was my salesperson. He did an excellent job and took care of me and my wife. She was very pleased with her car that we were given. We searched a lot of dealers but Brad helped us to locate this one and purchase it. Thank you, Brad

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Google Aug 21, 2022

Garrett Jones made us feel at ease while purchasing our new car. He has a wonderful personality and very knowledgeable answering our questions on a level we could understand. We'll deal with him in the future.

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Google Aug 21, 2022

Thank you to Karissa @ Jeff Schmitt Mitsubishi for helping me with my recent Outlander purchase. Karissa was professional and made the experience an absolute pleasure. The team made the financing process easy, and Karissa coordinated everything to make certain I was on the road in my new SUV in less than 2 hours! I highly recommend Jeff Schmitt Mitsubishi, so please make certain to stop in and ask for Karissa!!

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Cars Aug 19, 2022

Bradley Robinette and Tim the loan dude.helped me with my purchase process..thank you

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Google Aug 10, 2022

I just wanted to take time to say how much help Garret Jones was with the purchase of my new 2022 Mitsubishi Outlander. He was very knowledgeable with going over the car and how everything worked. I would 100% recommend him to anyone that goes there to trade in or even just purchase their new vehicle!

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Google Aug 7, 2022

Sales Manager Garrett Jones was the best ever !!! He listened to what I was needing in a suv and stayed with in my budget. I highly recommend visiting him if you are in need of a new car. !! I loved his personality and everything.

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Google Aug 3, 2022

Brad, Tim and the rest of the sales team were very helpful. We felt like they did their best getting us to the monthly payment we needed to be at. Overall a pleasant experience. I feel like we would go back for our next car.

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Google Aug 2, 2022

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Cars Jul 31, 2022

My husband and I were extremely satisfied with the customer service that we received on the day that we purchased our vehicle. Garrett Jones and Tim Muterspaw were very courteous and helpful in answering all of our questions. The sales team was welcoming and very helpful in the process of making our vehicle purchase possible. We would like to thank everyone for a great customer experience.

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Google Jul 29, 2022

A friendly and patient staff that took the time to stay within my budget and helped me navigate the vehicle financing process. I felt like a valued customer without all of the high pressure sales tactics and got exactly what I wanted.

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Google Jul 22, 2022

Chad on the service Department is Awesome!

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Google Jul 21, 2022

If you are looking for a vehicle go to Jeff Schmitt Mitsubishi in Fairborn. When you go ask for Garrett Jones he is awesome and does great service to you. Garrett Jones is the person to come to he goes beyond customer service. 😊😊

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Google Jul 20, 2022

Working with Karissa when buying our second car from her was just as easy as the first time. She listens to your needs and takes them all into consideration and won't try try try to sell you something you don't need. Tim in the finance department will bend you over backwards to get you the financing you need to get into the car you want. The dealership as a whole is great because it nlike the other in the area their be prices are still reasonable. A great place to shop for a car.

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Google Jun 24, 2022

Great sales and service staff. Good pricing and very knowledgeable about their product.

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Google Jun 22, 2022

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Google Jun 21, 2022

Garrett made my experience absolutely wonderful, I came in today to find a new car because my last car was pretty much on its last legs. He made the whole experience very easy and made sure that I git what I needed. Thank you again Garrett for all of your help today. You did an amazing job

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Google Jun 19, 2022

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Google Jun 18, 2022

Garrett could not have been more helpful in our car buying experience! We found the exact car we were searching for at Jeff Schmitt Mitsubishi, and drove 8 hours from Virginia to get it! They made the process quick and easy and our time at the dealership was enjoyable.

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Google Jun 17, 2022

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Google Jun 14, 2022

I had a wonderful experience with Karissa Bui. She is a great sales person. Her knowledge of the cars I test drove absolutely top notch. And Tim the finance manager was great to deal with he ended my car buying experience so smooth. Their professionalism is one that will draw me back for my next car.. Thank you all for your help..

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Google Jun 14, 2022

Very friendly and helpful. A pleasant experience

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Google Jun 14, 2022

Garrett was awesome!

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Google Jun 7, 2022

I absolutely love my sales guy Garrett Jones! He was very pleasant, friendly, and professional. I have recommended him to several friends and family!

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Google Jun 4, 2022

Me and my fiance bought a 2022 crossover today ! Smooth buying experience was karissa our saleslady was NOT pushy at all which was a big issue we had at alot of other car dealerships we are so happy with our new ride ! Thanks so much karissa for helping us out along the way recommend her and everyone here if youre looking to upgrade they were fair friendly and we are so HAPPY ! Thanks !! ⭐️⭐️⭐️⭐️⭐️

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Google Jun 3, 2022

I just wanted to take a moment out of my day and let everyone know how thankful I am to say I work for Jeff Schmitt Auto Group. I’ve worked for several different companies in the past and this one is by far the best. I 100% recommended working for the company and hey if your in the market for a vehicle COME SEE ME at the Mitsubishi Location!!!

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Google Jun 1, 2022

Brad was an excellent individual to work with on finding a new car for our family. We greatly appreciated his help and insight in selecting our new van. He was very sweet with helping us juggle our kids and finalize our car purchase. Tim was also very helpful and won a new best friend with our son. Great environment and we have a great new family car.

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Google May 31, 2022

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Google May 30, 2022

Checked out the Mitsubishi Outlander with the wife. Got to test drive it. VERY nice. On par with my Mazda3, nice. I'm skeptical about CVT but with the hybrid version it shouldn't be too bad I guess. I wish I could have given them a sale. It will be the next car in my fleet. The drive felt smooth and I love the three rows.

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Google May 30, 2022

Great service! Highly recommend doing business with Jeff Schmitt Chevrolet!

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Google May 28, 2022

They have worked to outfit five members of my family with the exact vehicle they wanted. Several of my family members have purchased multiple vehicles. Top notch experience.

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Google May 28, 2022

Great staff! So easy, will come back!

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Google May 26, 2022

Bradley Robinette, my sales consultant and Tim Muterspaw, business manager were outstanding! Both of them were very knowledgeable and professional. They made this the best car buying experience ever. Both of them bent over backwards to assist me and make me comfortable. Stop by Jeff Schmitt Mitsubishi Fairborn and check them out!

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Google May 26, 2022

Great staff. Will be back again for our next vehicle purchase.

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Google May 26, 2022

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Google May 24, 2022

You brace yourself going into a car dealer. Prepare mentally for the oncoming “pushy salesmen.” And then… they don’t come. Instead, you get friendly people who don’t try to “push” anything on you. They’re helpful. They listen. They’re accommodating. That was my experience with Tim Muterspaw [Business Manager} & Brad Robinette [Sales Professional] at Jeff Schmitt Mitsubishi in Fairborn, OH. Thank you both for a great car buying experience! ! I will definitely look to them for my family's new car needs. TOP NOTCH & TRUSTWORTHY!! They are truly professional and customer focused.

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Google May 20, 2022

Alec is the bomb he’s very energetic and honest couldn’t ask for a better sales rep he’s definitely a outgoing people person ask for him next time you stop by

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Cars May 11, 2022

This place will be the ONLY dealer I go to from here on out! First off, Garrett is the best! He is very outgoing and doesn't push you into purchasing a vehicle and just all together a great person! I first spoke with Adam I believe he is the GM and he went above and beyond when it came to finding me a vehicle with my circumstances! And the Tim in finance got us hooked up with everything we needed! The staff there makes you feel so comfortable and right at home!!!! If you go to Jeff Schmitt, go ...

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Google May 9, 2022

We had the pleasure of working with Karissa! She was so incredibly helpful in getting my Kia Soul. Within 5 minutes of being at the dealership, I already knew if I ever needed another vehicle again, that's where I'm going! We also talked to Tim who helped with paperwork and he was just as nice! I will always recommend Jeff Schmitt Mitsubishi as well as Karissa and Tim!

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Cars May 9, 2022

Excellent customer service , they were very nice and I couldn?t be more thankful

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Google May 7, 2022

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Google May 5, 2022

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Cars May 1, 2022

We went to the dealership to see the new 2022 Outlander. Garrett Jones was the employee that approached us while looking at the vehicles on their lot. He was very knowledgeable and answered all our questions taking the time to make sure we saw all the features offered. Such a professional and friendly sales person. The color I was looking for was not on the lot but Garrett did some checking and was able to find one for me. I was able to reserve the car and will be making the purchase when it arrives. My husband and I were both ...

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Cars Apr 30, 2022

Garrett made the whole experience very easy. I would highly recommend this dealership! Definitely will be back!

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Cars Apr 27, 2022

I'm 61 years young .I have never bought a car from a car lot always bought them from friends and family. Garrett Jones who sold the car to me made it feel like I was still buying it from a friend or family member.

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Google Apr 27, 2022

Scheduling is simple. Everyone is kind. My service guy Chad always listens to me and updates me after oil change. Chad is awesome! Jeff Schmitt Mitsubishi is awesome. I love my car

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Google Apr 26, 2022

I dealt with Garrett Jones who was very helpful and friendly. The car arrived little later than we had hoped for and scheduled. The transaction was pleasant and easy going. Happy with the car. Very happy with the personnel and Garrett. Would recommend highly.

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Google Apr 23, 2022

At Jeff Schmitt I always feel like family

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Google Apr 21, 2022

Arrived in the afternoon on a Saturday. Low and behold, they had cars/crossovers on the lot! Our salesman Garrett was friendly and courteous to us, and addressed us equally. We found a Mitsubishi we liked on the lot, and the entire process was easy and well done. We had a great experience here, and will be back when the time comes again. 11/2: 2nd maintenance went without a hitch. Done in an hour, friendly staff, no cost.

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Google Apr 20, 2022

Brad, Tim and Garrett are awesome! Diamond in the rough dealership here. Picked up a new Outlander Sport! Great, honest experience!

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Cars Apr 15, 2022

Purchased a Mitsubishi Outlander from Jeff Schmitt Mitsubishi in Fairborn. Alec M was my sales person. Alec was wonderful and friendly. He ensured I purchased what I needed for my family. I highly recommend going to see Alec for a great car buying experience. Thanks we love our new Outlander ??

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Google Apr 12, 2022

Brad was amazing! He was very personable and nice! He made the process easy, and i couldn’t be more happier that i got such a great salesman. If you’re looking to buy a new car, Brad is the guy!!

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Google Apr 10, 2022

My sales person was Alec M. Alec was very friendly and helpful at providing information to help me make the best purchase. I purchased a Mitsubishi Outlander and so far love it. Alec even helped me clean out my old car in the cold and rain/snow. I recommend stopping in to see Alec if you are looking to purchase a new vehicle.

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Cars Apr 7, 2022

I went in and was prepared for the worst and I have never been so pleased that I took my mom in with me and she also bought an SUV. The staff was great and our sales consultant Karissa Bui was the best. I hope she knows that she can come visit us anytime and is welcome to sneak on any cruise we go on in our suitcases. LOL She Rocks!!!!!

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Cars Apr 5, 2022

Ask for Garrett! He was a pleasure to work with and took the stress out of buying a new car! Thanks Garrett!

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Cars Apr 5, 2022

Started off rough, honestly. But Chelsea the Internet Coordinator was a sweetheart, and once I got there in person, everything turned around. Got linked up with Brad, great kid who was very respectful. Tim and Aaron were great too, made everything as easy as possible, and even sent me home for the night with the car so I wouldn't have to sit there for hours. Came back the next morning, got everything taken care of then just "hung out with the boys" after they had my car sent back again to get cleaned because there was still ...

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Google Apr 5, 2022

I went in and was prepared for the worst and I have never been so pleased that I took my mom in with me and she also bought an SUV. The staff was great and our sales consultant Karissa Bui was the best. I hope she knows that she can come visit us anytime and is welcome to sneak on any cruise we go on in our suitcases. LOL She Rocks!!!!!

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Cars Apr 5, 2022

Alec greeted us at the door and made us feel welcome right away. The experience was great and easy from the beginning to the end. Even when a small issue did come up in the middle of the process, the manager Garret went above and beyond to explain the situation and to accommodate us with an extra incentive to make sure we were happy. Would definitely recommend to friends and family.

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Google Apr 5, 2022

After an initial bad experience with a person there, I went up there and met Aaron, Tim and Brad, who were great guys and went above and beyond. Chelsea, the initial person who reached out was absolutely fantastic as well. I won't let one smug, egotistical employee ruin my experience, so I highly recommend them! Treated me like I was one of the family, which I like. Honest and no BS once I actually walked in there.

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Google Apr 1, 2022

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Google Mar 31, 2022

I just wanted everyone to know what a wonderful experience I had buying my new car with Garrett . He made me feel like I was the only person in the room. He has the sweetest personality and was very honest with me during the sale. His main objective was for me to be happy and I truly am..thanks Garrett

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Cars Mar 30, 2022

Best service. My salesperson was Garret Jones. Even after my purchase if I have any needs he will take care of them. This will keep me as a loyal customer.

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Cars Mar 26, 2022

Couldn't have been more pleased to have had Garrett helping us with our purchase! He gave us more info than any other dealer and was extremely helpful. I will look up Garrett next time my family or I are shopping for a car. Thanks again Garrett!

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Google Mar 24, 2022


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